Who can use this feature?
Account Admin, Survey Admin, Survey Creators
Available on:
All Culture Amp subscriptions that include Engagement or Effectiveness (Manager and Team Effectiveness surveys).
In Culture Amp, you can notify individuals about their report access through the platform for both viewers and owners, or by sending a custom email outside of the platform.
Notifying Report Viewers through the platform
After adding viewers to a report, you’ll need to publish the report to notify them. Follow these steps:
Click publish and notify
This button sends a notification to all viewers, providing them access to the report.
Automated reminders
Viewers who haven't accessed the report within one week will receive an automated reminder. No further reminders will be sent after this initial notification.
Notifying Report Owners through the platform
Report owners are responsible for taking action on the report. Typically Report Owners are added at the same time as Viewers. After adding them:
Click publish and notify
A notification will be sent to the report owners, encouraging them to review the results, discuss with their teams, and take action.
Reminder for action
If no focus area is selected within two weeks, an automatic reminder will be sent to the report owner.
Adding more viewers and resending notifications
After sending the initial notification, the button will change to Resend to all users.
If you add more owners or viewers later, it will change to Notify new users with an option to resend the report to all or notify new owners/viewers only.
If your report has fewer than 800 access grants, the button will display the number of viewers (including report owners).
For reports with more than 800, the button won’t show a count but will still notify all new viewers when clicked.
Preview notifications
Use the Preview Notifications option to see a breakdown of new and existing viewers, along with a preview of the notification email.
Notifying individuals outside of Culture Amp
If you prefer to notify individuals via your own email system:
Sign-In Reminder: Encourage them to sign into the platform to view their reports.
Important Themes: Include any important themes or instructions related to the report.
Related pages:
💬 Need help? Just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist.