Who can use this feature?
Available on:
Subscriptions that include Performance with Anytime Feedback enabled.
For administrators and Performance HR business partners, Anytime Feedback offers valuable insights into how feedback is being utilized within your organization combining data from peer, manager-requested, and unrequested feedback.
Accessing Admin Reports
To access the report:
Log in to Culture Amp.
Go to the Feedback tab and click Anytime feedback report.
Report Sections
The report is divided into three key sections to help you track feedback usage:
Feedback Overview: This section provides an overall summary of feedback activity, including total number of requests sent, requests completed, and completion % rate for requested feedback, alongside the total of unrequested feedback.
Feedback Trends Over Time: This section offers a monthly breakdown of both requested and unrequested feedback, allowing you to observe trends and patterns in feedback activity over different periods. The bar chart intervals are calculated based on your saved account timezone.
Manager Requested Feedback: This section shows how managers are using feedback requests for their direct reports, including summary statistics and a manager-level tracking table.
Filtering Your Report
Demographic filters apply across all sections of the report, including the Manager Requested Feedback section.
Reports can be filtered by a single demographic type (e.g., Department). The demographic options available depend on which account demographics you have set up.
Once a demographic is selected, you can multi-select specific values within that type to narrow your focus. HRBPs can access reporting specifically scoped to the demographics they are assigned to manage.
You can adjust the report timeframe (4 weeks, 6 months, 12 momths) by using the Time filter, which will apply to all sections of the report.
Exporting Your Report
Users with Performance permissions (full or limited) can export data directly from the Anytime Feedback report view. To begin, click the Export button. Note that any active filters applied to your current report view will be included in the exported file.
Upon clicking Export, you will be prompted to select which data to include in your report. You can choose one of the following options:
Manager requested feedback: Export feedback content and metadata for requests triggered by managers.
Inactive managers: Identify managers who haven't been using Anytime Feedback so you can encourage them to jump in.
Inactive employees: Identify employees who haven't been using Anytime Feedback.
Data Visibility
When an HRBP (Performance Limited Permissions role) exports Anytime Feedback data, the report will include feedback records where either the feedback receiver or the feedback provider falls within their designated scoped group to ensure full visibility over their assigned teams.
To ensure total confidentiality, all exports strictly enforce self-view data privacy. The platform automatically filters out and hides any feedback regarding the exporting individual themselves, unless that feedback was explicitly shared with them. This privacy logic applies universally to both HRBP and Account Admin roles when pulling this report, ensuring you cannot view unshared feedback about yourself.
Manager Requested Feedback Data Structure Examples
Depending on the data view selected, your export will contain the following structures:
Manager Requested Feedback
Manager Requested Feedback
Requester Details: | Participant Info: | Completion & Content: |
Manager Name | Employee Name (Feedback Subject) | Date Feedback Completed |
Manager Email | Employee Email (Feedback Subject) | Question 1 / Answer 1 (verbatim) |
Date Requested | Author Name / Email (Feedback Author) | Question 2 / Answer 2... (verbatim) |
Inactive Managers
Inactive Managers
Manager Details: | Reporting Line: |
Manager Name | Reports to: Name |
Manager Email | Reports to: Email |
Inactive Employees
Inactive Employees
Employee Details: | Manager Info: |
Employee Name | Manager Name |
Employee Email | Manager Email |
Key Metrics Available (Feedback Overview)
The Feedback Overview section provides essential metrics to understand the feedback dynamics within your organization. You'll be able to see:
Total feedback requests sent: The total number of times users have proactively asked for feedback.
Total feedback requests completed: The total number of feedback requests that have been successfully responded to.
Feedback request completion rate: This metric shows the percentage of requested feedback that has been provided.
Total "unrequested feedback": This refers to feedback that was given proactively by a user without being prompted by a request.
Understanding Requested vs. Unrequested Feedback
Anytime Feedback's reporting clearly distinguishes between requested feedback (feedback given in response to a specific request) and unrequested feedback (proactive feedback given without being prompted).
⚛️ Why is this important? Our data shows that requested feedback is 16% to 18% more effective than unrequested feedback. Encouraging your employees to actively request feedback can significantly enhance its impact.
Manager Requested Feedback
Below the Feedback Trends Over Time chart, you'll find a dedicated Manager Requested Feedback section. This gives you an at-a-glance view of how managers across your organization are using feedback requests for their direct reports, without needing to run an export.
Summary Statistics
Four metrics appear at the top of this section:
Requests sent: Percentage of managers who have sent at least one feedback request for a direct report.
Requests completed: Percentage of those requests that received a response.
Average requests sent: Average number of requests sent per active manager.
Average requests completed: Average number of completed requests per active manager.
Manager Tracking Table
Below the statistics, a table shows one row per manager with the following columns:
Manager: Manager name. Managers who have left the organization show "(deactivated)" next to their name and remain visible for historical reference.
Direct reports: Current number of direct reports.
Requests sent: Total requests sent by this manager. Click the number to see a detailed list including the direct report's name, request date, completion status, and submitted feedback content.
Requests completed: Total completed requests.
Completion rate: Percentage of requests completed, shown with a visual progress bar.
Last requested: Date and time of the most recent request.
Note: Only feedback requested by managers for their direct reports appears in this section. Peer-to-peer feedback remains confidential and is not shown here.
Tip: Click any column header to sort the table in ascending or descending order, based on that column.
FAQs
Question | Answer |
Can admins see the content of all feedback? | Admins can view the verbatim content of Manager-Requested Feedback (MRF) via an Employee's Profile or the exports button. However, peer-to-peer and unrequested feedback content remains private to the participants (and their managers, if selected) to maintain the integrity of the feedback culture. |
How does the reporting differ from Tracking?
| Reporting is used for high-level organizational monitoring by Admins and HRBPs (e.g., viewing company-wide completion rates). Tracking is a separate, actionable tool used by Managers to view verbatim responses, manage requests, and "close the loop" on specific outstanding Manager-requested feedback requests. |
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