Who can use this feature?
Available on:
All Culture Amp subscriptions that include Engagement or Effectiveness.
A de-identified raw data extract provides survey results without any personally identifiable information, ensuring respondent confidentiality. Follow these steps to request one after your survey closes.
Key inclusions:
Survey responses to rating, single-select, and multi-select questions.
One demographic field of your choice (e.g., Department, Location), provided the demographic meets the group reporting threshold.
Key exclusions:
Identifiable information like email addresses or employee IDs.
Comments (including free-text responses), submission timestamps, and incomplete ("unsubmitted") responses.
Who Can Request a De-Identified Data Extract?
Only Survey Data Analysts can request a de-identified raw data extract. If you need this role, another Account administrators can assign it to you.
Note: Account Admins cannot assign the role to themselves, so please check your permissions before proceeding.
Requesting a De-identified Raw Data Extract
Before you request the extract, make sure that your survey is closed. Then follow these steps:
1. Start a support conversation
Open a conversation with Culture Amp’s Product Support team.
Reply with “Ask a Person” to be connected to a Product Support Specialist.
2. Share key information
Share the survey name.
Specify the demographic you'd like to include (e.g., Department or Location —any demographic that was enabled in the survey).
Example request
"Hi, I’d like to request a de-identified raw data extract for the [Survey Name]. Please include [Demographic]."
Important Notes
One extract per survey: You can only request one de-identified raw data extract per survey.
Single demographic: Only one demographic (e.g., Department or Location —any demographic that was enabled in the survey) can be included in the extract.
Confidentiality: For confidentiality reasons, personally identifiable data such as Email, Employee ID, and comments (this includes all question level comments including responses to free text questions) are not included.
Timestamps and unsubmitted responses: Submission timestamps and incomplete responses are not included in the extract.
For more information, see our Understanding Raw Data Extracts guide.
What Happens Next?
After submitting your request, the de-identified raw data extract will be processed and shared with you. Here's what to expect:
Format: The extract will be delivered as a password-protected Excel file in a .ZIP format.
Turnaround time: It will be available within a week of your request.
FAQs
Can I request multiple de-identified data extracts for the same survey?
No, only one de-identified raw data extract per survey is available, and it will include only one demographic of your choice.
Are participants in small demographic groups excluded from the de-identified RDE?
No, all participants are included in the de-identified RDE. If a particular value in your selected demographic column (such as a specific Department) doesn’t meet the reporting group minimum, it will be labeled as 'All Others.' This ensures every response is counted without risking the anonymity of people in small teams.
Related pages:
💬 Need help? Just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist.