Who can use this feature?
Survey Data Analysts
Available on:
All Culture Amp subscriptions that include Engagement or Effectiveness.
A de-identified raw data extract provides survey results without any personally identifiable information, ensuring respondent confidentiality. Follow these steps to request one after your survey closes.
Who can request a de-identified data extract?
Only Survey Data Analysts can request a de-identified raw data extract. If you need this role, another Account Admin can assign it to you.
Note: Account Admins cannot assign the role to themselves, so please check your permissions before proceeding.
Requesting a de-identified raw data extract
Before you request the extract, make sure that your survey is closed. Then follow these steps:
Start a support conversation
Open a conversation with Culture Amp’s Product Support team.
Reply with “Ask a Person” to be connected to a Product Support Specialist.
Share key information
Share the survey name.
Specify the demographic you'd like to include (e.g., Department or Location —any demographic that was enabled in the survey).
Important notes
One extract per survey: You can only request one de-identified raw data extract per survey.
Single demographic: Only one demographic (e.g., Department or Location —any demographic that was enabled in the survey) can be included in the extract.
Confidentiality: For confidentiality reasons, no personally identifiable data like Email or Employee ID is included.
Example request
When reaching out, your message could look like this:
"Hi, I’d like to request a de-identified raw data extract for the [Survey Name]. Please include [Demographic]."
This helps the support team process your request efficiently.
What happens next?
After submitting your request, the de-identified raw data extract will be processed and shared with you. Here's what to expect:
Format: The extract will be delivered as a password-protected Excel file in a .ZIP format.
Turnaround time: It will be available within a week of your request.
FAQs
Can I request multiple de-identified data extracts for the same survey?
No, only one de-identified raw data extract per survey is available, and it will include only one demographic of your choice.
Related pages:
💬 Need help? Just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist.