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How to request a de-identified raw data extract
How to request a de-identified raw data extract

Learn how to request a de-identified raw data extract for your closed survey.

Jessie Walsh avatar
Written by Jessie Walsh
Updated this week

Who can use this feature?

Available on:

  • All Culture Amp subscriptions that include Engagement or Effectiveness.

A de-identified raw data extract provides survey results without any personally identifiable information, ensuring respondent confidentiality. Follow these steps to request one after your survey closes.

Who can request a de-identified data extract?


Only Survey Data Analysts can request a de-identified raw data extract. If you need this role, another Account administrators can assign it to you.

Note: Account Admins cannot assign the role to themselves, so please check your permissions before proceeding.

Requesting a de-identified raw data extract


Before you request the extract, make sure that your survey is closed. Then follow these steps:

Start a support conversation

  • Open a conversation with Culture Amp’s Product Support team.

  • Reply with “Ask a Person” to be connected to a Product Support Specialist.

Share key information

  • Share the survey name.

  • Specify the demographic you'd like to include (e.g., Department or Location —any demographic that was enabled in the survey).

Important notes


  • One extract per survey: You can only request one de-identified raw data extract per survey.

  • Single demographic: Only one demographic (e.g., Department or Location —any demographic that was enabled in the survey) can be included in the extract.

  • Confidentiality: For confidentiality reasons, no personally identifiable data like Email or Employee ID is included.

Example request


When reaching out, your message could look like this:

"Hi, I’d like to request a de-identified raw data extract for the [Survey Name]. Please include [Demographic]."

This helps the support team process your request efficiently.

What happens next?


After submitting your request, the de-identified raw data extract will be processed and shared with you. Here's what to expect:

  • Format: The extract will be delivered as a password-protected Excel file in a .ZIP format.

  • Turnaround time: It will be available within a week of your request.

FAQs


Can I request multiple de-identified data extracts for the same survey?

No, only one de-identified raw data extract per survey is available, and it will include only one demographic of your choice.


💬 Need help? Just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist.

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