🔐 Who can use this feature?
Survey types: Attributed (Snapshot), Unattributed, 360 Effectiveness
Subscriptions: Any package with Engagement or Effectiveness
The Inspiration Engine is a curated list of micro learnings and ideas for taking action on Survey Results as part of the Action Framework. Inspirations are provided by Culture Amp (default), Thought Leaders, or can be customized for your organization.
Inspirations are written to allow for simple replication and adaptation when using them. They are also succinct so that managers and teams can efficiently peruse a list of ideas and pick those that best fit their team's needs and goals.
When a manager selects a focus area, our platform automatically surfaces the appropriate inspirations. Managers are able to read through the ideas for action, select those that resonate, and edit to put into their own words.
Thought Leader Inspirations
Culture Amp works with the best thought leaders in the field to create inspirations along side our own. We only select partners who share our mission - to make the world a better place to work. We also look for credible domain expertise and companies who have relevant, useful and engaging content.
Every company is unique, so we believe in offering a diverse range of inspirations to guide you on the best way to take action. Our current thought leader partners include Atlassian, VegaFactor, Argo Collective, Disco, LifeLabs, Work on Wellbeing and Paradigm - all of whom bring unique expertise in a variety of fields from team plays and gender inclusion, to leadership and individual wellbeing.
How do I access thought leader content?
All customers automatically get access to all of our thought leader content at no extra charge. Thought leader inspirations can be viewed alongside all other suggested inspirations in the Action Framework as you use the question templates (please note, not all questions have associated partner content).
Tailoring the Inspiration Engine for your company
While the power of our Inspiration Engine comes from the collective intelligence of our community, we know that many of our customers will want to tailor the Inspiration Engine for their particular company cultures. If you have a unique idea for action that you want to share with your managers, you can add this action to your Inspiration Engine. And if you feel like a specific inspiration may distract your employees from taking action (for example, an inspiration that you may not think your managers have the capacity to take on), you can hide this inspiration.
We encourage you to include references and links to your organization's resources, so that employees can easily get to the information they need to take action.
Review Inspirations for a particular survey
Select Inspirations under the Settings menu
Click through the factors to see the inspirations recommended for your questions.
Click any inspiration title to read the text of a specific inspiration.
Edit an Inspiration
Click the inspiration name
In the window that appears, click Edit Inspiration
In the next window, update the name, excerpt, and/or description of the inspiration.
Click Save. The updated inspiration will appear under Custom Inspirations.
Tip:
You can insert links using markdown: [link text](https://www.google.com)
To re-map an inspiration to a specific question, check the Mapped checkbox for the inspiration.
Add a new custom Inspiration to a question
Click Add Custom Inspiration for the specific question
In the pop-up window, enter the name, excerpt, and description of your inspiration.
Click Save
Map an existing custom Inspiration to other questions
Click Add Custom Inspiration for the next question
In the pop-up window, click Browse inspirations
Check the box next to the custom inspiration you would like to map to this question
Click Save
Edit a custom Inspiration
Click the menu button to the right of the inspiration
Select Edit from the menu
In the pop-up window, update the Inspiration name, excerpt, and/or description.
Click Save
Note: editing a custom inspiration will impact all instances of the inspiration across all surveys within your account, including surveys that are closed.
Unmap a custom Inspiration from a question
Click the menu button to the right of the inspiration
Select Un-map inspiration from the menu
Delete a custom Inspiration
Click the menu button to the right of the inspiration
Select Delete from the menu
In the window that appears, click Delete
Note: deleting a custom inspiration will delete the inspiration from all surveys within your account, including surveys that are closed.
Bulk importing custom Inspirations
Culture Amp are able to help you tailor your inspiration engine for a particular survey via a bulk import process (Excel/CSV).
If you have a large amount of edits you'd like to make to the inspiration engine for a particular survey, Survey creators, Account administrators, Surveys full permissions, Survey admins can start a Support Conversation and ask for the Inspiration export from your survey.
Inspiration exports and imports can be actioned by the Culture Amp team at any point after your survey design is complete (draft, live or closed).
After reviewing the information below, populate the file and send it back to Product Support. We'll then be in touch with the next steps.
Limitations/Notes
Custom inspirations can be bulk uploaded and deleted based on whether they are included in the import or not.
If custom Inspirations are not in the spreadsheet being uploaded, they will be deleted
Custom inspirations can be manually deleted and un-mapped from the Inspirations page of your survey
The import replaces and is not additive
Inspiration imports can be completed at any point after your survey design is complete (draft, live or closed).
Culture Amp inspirations cannot be deleted but can be bulk un-mapped based on whether they are included in your import file or not.
Culture Amp inspirations can be manually un-mapped from the surveys Inspirations page > untick the check box under the Mapped column
Character Limits
To ensure that the file can be read properly when it is imported, the below columns must not exceed the character limits:
Inspiration Title - 44 characters incl. spaces
Inspiration Excerpt - 78 characters incl. spaces
Inspiration Description - 5000 characters incl. spaces, roughly 60-80 words. Links can be inserted using markdown: [link text](https://www.google.com).
Note: Markdown is a formatting language used to create hyperlinks. In Markdown, you can create a link by placing the text you want to be clickable in square brackets followed by the URL in parentheses. For instance,
[link text](https://www.google.com) would create a hyperlink where "link text" is clickable and directs the user to the URL "https://www.google.com" when clicked.
Preparation of Your File
After you've received the inspiration export for your particular survey from our Product Support Team your template will look similar to below:
Column headers in file (description of values in parentheses below):
Id: unique Id associated with the question shown in column B. If you are adding multiple inspirations for the same question, duplicate the Id exactly as the original.
Question text: survey question the inspiration will be associated with
Inspiration title: 2 - 5 words that serve as a label. Example: 'Peer Recognition'
Inspiration excerpt: 5 - 7 words that briefly describe the action.
Inspiration description: should begin with a verb in present tense, e.g. Start, Implement, Organise. State the action first and follow up with descriptive content. Example: 'Enable employees to recognise peers for exemplifying company values. One company issues awards for living the values. Employees nominate individuals whose behaviours demonstrate one of the company values.....'
Inspiration partner code: if populated please disregard but leave in situ; internal use only. Leave blank otherwise.
Inspiration Id: if populated please disregard but leave in situ; internal use only. Leave blank otherwise.
Multiple Language Support for Custom Inspirations
If your survey results are available in multiple languages and you'd like to provide translations for your custom inspirations, we can assist help to import your custom inspiration translations in bulk for a particular survey where reports are available in multiple languages.
Note: without the inspiration translation task being completed, report viewers assigned to a supported locale other than our default “en” will not see any of the inspirations in their view.
You'll first need to ensure you have imported your custom inspirations. Once completed, Survey creators, Account administrators, Surveys full permissions, Survey admins can start a Support Conversation ask for the Inspiration Translation export.
The file provided will be similar to the inspiration export, but each additional locale will have its own tab within the spreadsheet, where you'll populate the translated text in the respective column; example below:
Once the translations have been populated, send the file back to Product Support. We'll then be in touch with the next steps.
Tip: If you'd like machine translations you can use Google Sheets' "GOOGLETRANSLATE" function. Learn more about GOOGLETRANSLATE.
💬 Need help? Open a support conversation to speak with our Product Support team.