Who can use this feature?
Available on:
All Culture Amp subscriptions
This guide explains how Culture Amp supports different languages across our products. It covers which languages are fully supported, which have partial support, and what to consider if your team uses a language outside of those. If your organization works in multiple languages, this will help you plan for the best possible experience.
Note: Only Tier 1 and Tier 2 languages are officially supported across our products. In some special cases, there are workarounds for other languages—see the Tier 3 section below.
Language Support Levels
We organize supported languages into two main tiers, plus a third category for special cases:
Tier 1: Full Support - These languages are fully translated across all products.
Tier 2: Partial Support - Limited translation support, primarily for survey questions and communications in the Baseline Engagement template only.
Tier 3: Special Case Only - In rare situations, some customers have used additional languages by providing their own translations. These are not officially supported and have important limitations—see details below.
Which Languages Are Included?
Tier 1 Languages | Tier 2 Languages |
English (US) French Canadian | English (UK) |
Using Other Languages (Tier 3)
If your team needs to use a language outside the officially Tier 1 & 2 supported list, we recommend speaking with your Customer Success Team first to explore your options. It's important to note that Tier 3 languages are not officially supported and should only be used if you're comfortable taking on a few extra steps and limitations.
What You Need to Know Before Using a Tier 3 Language:
Survey interface stays in English: Buttons, labels, and instructions will not be translated—even if your survey questions are.
You provide all translations: Culture Amp does not supply translations for these languages—you’re responsible for uploading or manually adding them in-platform.
Only for Engagement surveys: Tier 3 languages don’t work in Performance or Learning products.
Mixed-language experience: The combination of English interface and your translations may confuse participants or feel like an inconsistent experience.
Available Tier 3 Languages:
Albanian
Armenian
Burmese
Croatian
Dari
Farsi
Informal German
Kannada
Maltese
Nepali
Persian
Slovene
Somali
Urdu
Uzbek
Zulu
Language Support Across Culture Amp Products
Engagement
Our Engagement product includes surveys like the Baseline Engagement Survey, Wellbeing, Diversity & Inclusion, and lifecycle surveys such as Onboard & Exit. For a full list, see our Survey Templates Overview article.
What's Included | Tier 1: Full support for all Engagement templates, including:
Tier 2: Support limited to the Baseline Engagement Survey only, including:
Tier 3: Available only if you upload your own translations. Interface (menu items, buttons, labels, instructions) remains in English. |
Exceptions |
|
Performance
Our Performance product covers Performance Review cycles, Calibrations, Goals, 1-on-1s, and Anytime feedback.
What's Included | Tier 1: Full support for employee, manager, and admin interfaces, plus notifications (email, Slack, MS Teams).
Tier 2 & 3: Not directly supported. |
Exceptions |
|
Language Support in Learning
Currently, only English (US) is supported in our Learning products, including Develop, Career Pathways and Skills Coach.
Tips and Important Notes
Tip: For Tier 2 languages, you can often get a great experience by supplementing our templates with your own translations.
Note: For anything outside of Tier 1 and Tier 2, we recommend chatting with your Customer Success Team before setting up your survey.
Enabling Language Support
At the Account Level
Reply with "Ask a Person" in your Support Conversation.
Share the language codes you need (see our Language Codes guide).
Our Product Support Team will set up the languages at the account level.
After Enabling Languages
Export your user file (Settings > Users > Export Users)
Add the preferred language code for each user under the Language column.
If you use an HRIS integration, update the language field there.
Sync the update across or manually upload the user file.
This sets the user’s preferred language at the platform level. For survey or performance cycle-specific setup, see below.
In Engagement:
For step-by-step instructions on adding translated questions to a survey, see: How to Set Up a Multilingual Engagement Survey.
In Performance
For instructions on adding translated questions to a performance review cycle, see: How to Set Up a Multilingual Performance Review Cycle.
FAQs
Can English be removed as a language?
No. English cannot be removed as a language on the platform.
Can I translate survey comments after they’re submitted?
Yes—comments written in another language can be translated into English for reporting. See our guide on translating comments.
Can I add my own translations to templates?
Absolutely! Reach out to support for help exporting and uploading your translated content.
Why does some of the platform stay in English?
Only certain parts of the interface are translated at this time—especially for Tier 3 languages. Things like admin settings and survey navigation will remain in English.
💬 Need help? Just reply with "Ask a Person" in a support conversation to speak with a Product Support Specialist.