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Update account settings

How to update your account level settings including company name, timezone and logo.

Jared Ellis avatar
Written by Jared Ellis
Updated over a week ago

Who can use this feature?

Available on:

  • All Culture Amp subscriptions.

Settings for the organization can be changed, such as the company name, primary email address, time zone and logo used by Culture Amp. Only Account administrators can access these functions. Survey settings and configuration are done per survey by Survey administrators.

To update the company name or primary email address


Click Settings button

Click the Settings tab

Type a Name or Primary Email Address

Click Update

This email you set will serve as the default primary email address for bounce notifications, blocked user import syncs, and product release notifications. See Managing bounced emails for more information.

To update the time zone


Click Settings button

Click the Settings tab

Select the Time zone

Click Update

The time zone setting is used when scheduling the launch date and time for a survey, as well as email reminder dates and times. Time zone is also used viewing reports and a date range is selected.

To update the logo


Click Settings button

Click the Settings tab

Click Choose File button to browse for a logo image

Click Update

Review the previewed image, dragging crop outline if required

Click Crop to update the logo

The ideal logo shape is square, and size is 320 pixels wide and 320 pixels tall. The file should not exceed 1MB. The file must be of the format .jpg or .gif or .png.


๐Ÿ’ฌ Need help? Just reply with "Ask a Person" in a Support Conversation to speak with a Product Support Specialist.

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